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HP and United Arab Emirates (UAE) authorities have conducted an operation to halt the trade of counterfeit HP and Samsung branded cartridges across both the UAE and internationally.

In April 2018, UAE officials carried out the major raid of several private residences and farms where significant volumes of HP and Samsung branded, illicit products were discovered, hidden in storage areas. As a result, the authorities seized over 46,000 ready-for-sale counterfeit toner cartridges and the criminal ring assembling and distributing the goods have been seriously disrupted.

 

Counterfeiting is a crime. For users, such illegal imitations can cause a multitude of problems that can cause performance and reliability issues. Should your printer break because of using counterfeit printer ink or toner, you could also have issues with your manufacturer’s warranty becoming not applicable.

In contrast, original HP products are designed to meet HP’s strict quality and reliability standards, based on a long history of inventing and testing. Original HP LaserJet and HP inkjet cartridges, unlike counterfeits, benefit from superior performance and consistent results.

“HP commends the cooperation and swift action of UAE officials and their determination to apprehend and prosecute counterfeiters who break the law. We are proud of our continued work to bring counterfeiters to justice, not only in the UAE but throughout the world,” said Mathew Thomas, managing director, Middle East, Turkey and East Africa, HP. “Through our unwavering efforts and commitment to removing counterfeit products from the market, we continue to focus on the protection of our customers through our Anti Counterfeiting and Fraud Programme.”

Across EMEA over the last five years, approximately 12 million counterfeits and components have been seized by local authorities, supported by HP. HP has conducted over 4,500 audits and inspections (CPPAs and CDIs) of partners’ stocks or suspicious deliveries for customers.

Through HP’s Anti Counterfeiting and Fraud (ACF) Programme, the company actively educates its customers and partners to be vigilant against fake printing supplies. It also cooperates closely with local and global law enforcement authorities to detect and dismantle illegal operations that produce counterfeit HP printing components.
It should also be noted that, a similar operation took place between December 2017 and February 2018 – culminated in multiple raids on premises across the region, including outlet stores, clandestine workshops, and hidden warehouses, and resulted in the seizure of 35,400 illicit print components as well as 1,200 ready-for-sale counterfeit toner cartridges.