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Mauritian long-term Xerox partner Harel Mallac Bureautique has recently changed its name to EO Solutions Ltd. (EO) as part of its rebranding and repositioning.  The company aims to be viewed as a “one-stop shop” provider for workplace systems and solutions to improve productivity.
At a customer launch event held at Casela World of Adventures, Cascavelle, in May, Alain Ah-Sue, MD of EO explained the company’s repositioning, “Our evolution from year to year has led us to expand our services and the range of products proposed to do more than office automation.”
“EO’s ambition is to improve the efficiency of companies and ensure that their activities are conducted in the best possible conditions. We have adopted an integrated approach that requires a complete understanding of the needs of our customers to create tailor-made solutions for them. This is the added value of EO.”
Bytes Document Solutions’ regional manager, Olivier Merven says, “EO, previously known as Harel Mallac Bureautique, has been the sole authorised distributor for Xerox in Mauritius for over half a century. This demonstrates its ability to deliver for its clients in the Mauritian market.”
Bytes Document Solutions is the exclusive authorised Xerox distributor in 26 sub-Saharan countries.
Merven emphasises EO’s commitment to Xerox; “In 2016 the company invested in the necessary skills to achieve Xerox Managed Print Services accreditation. This process is strictly controlled to ensure that qualifying partners offer the correct skillsets, robust processes and a commitment to consistent service delivery.”
EO currently employs some 170 people and offers a wide range of branded services and products such as Xerox, Glory, Fujifilm and EBA. Its solutions are targeted at many industries such as banks, hotels, printers, communication and design agencies, educational institutions, among others. EO also counts among its clients small and medium-sized enterprises, as well as private and public companies and administrations.